• Shipping: Free standard shipping on all orders
• We ship to: United States only
• Order cut-off time: 5 PM ET, Monday to Friday
• Handling time: 1–3 business days (Mon–Fri)
• Transit time: 7–14 business days (Mon–Fri)
• Total estimated delivery: 8–17 business days
• Duties: None on delivery; applicable sales tax shown at checkout

For more information, see our Shipping Policy.

• Return window: 30 days from delivery
• Condition: Unused, unassembled, in original packaging with all parts included
• Return shipping: Paid by you for change-of-mind returns; free if the item is faulty, damaged or incorrect
• Refund processed: Within 7 business days once your return is inspected
• Refund method: Original payment method
• Exchanges: Return the original item and place a new order
• Damaged items: Report within 48 hours with photos for a free replacement or full refund

For more information, see our Return and Refund Policy.

Email: support@decorminds.com

Customer Service Hours (ET):
Monday to Friday: 9:00 AM – 5:30 PM
Saturday and Sunday: 10:00 AM – 3:00 PM

We aim to reply to every message within 24 hours.