Payment Policy

Last updated: November 10, 2026

At Decor Minds, we want checkout to be safe, simple, and stress-free. This policy explains which payment methods we accept and how your payment is handled.

Accepted payment methods

You can pay using any of the following secure methods:

  • Apple Pay
  • Google Pay
  • Shop Pay
  • Visa
  • Maestro
  • Master Card
  • American Express
  • Union Pay

All payments are processed in U.S. dollars (USD $).

How payments are processed

Every payment is handled securely by trusted payment providers.

  • Your payment method is charged when you place your order
  • Orders are processed only once payment has been successfully received
  • We never store your full card details

Payment security

Your security matters to us. All transactions are protected with SSL (Secure Sockets Layer) encryption to keep your personal and payment information safe.

Order verification

To help prevent fraud and protect our customers, we may:

  • Run payment verification checks
  • Ask for additional information where needed

If we're unable to verify a payment, we may cancel the order and issue a full refund.

Currency

All prices and transactions are in U.S. dollars (USD $).

If your card is issued in a different currency, your bank may charge currency conversion or foreign transaction fees.

Payment issues

If your payment is declined or doesn't go through:

  • Double-check your payment details
  • Contact your bank or card issuer
  • Try a different payment method

If the problem continues, our support team will be glad to help.

Refunds

Refunds are handled in line with our Return and Refund Policy.

  • Refunds are issued to your original payment method
  • Processing times may vary depending on your bank or payment provider

Contact information

Have a question, or need a hand with an order? Our team is happy to help:

Email: support@decorminds.com
Contact form: Contact page

Customer service hours (ET)

Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm

We aim to reply to every message within 24 hours.

Company information

Store: Decor Minds
Company: HOME DECO PROPERTY MANAGEMENT LTD
Company number: 11710552
Registered address: 33 Spruce Park, Cumberland Road, Bromley, BR2 0EH, United Kingdom

Thank you for shopping with Decor Minds.