Payment Policy
Last updated: November 10, 2026
At Decor Minds, we want checkout to be safe, simple, and stress-free. This policy explains which payment methods we accept and how your payment is handled.
Accepted payment methods
You can pay using any of the following secure methods:
- Apple Pay
- Google Pay
- Shop Pay
- Visa
- Maestro
- Master Card
- American Express
- Union Pay
All payments are processed in U.S. dollars (USD $).
How payments are processed
Every payment is handled securely by trusted payment providers.
- Your payment method is charged when you place your order
- Orders are processed only once payment has been successfully received
- We never store your full card details
Payment security
Your security matters to us. All transactions are protected with SSL (Secure Sockets Layer) encryption to keep your personal and payment information safe.
Order verification
To help prevent fraud and protect our customers, we may:
- Run payment verification checks
- Ask for additional information where needed
If we're unable to verify a payment, we may cancel the order and issue a full refund.
Currency
All prices and transactions are in U.S. dollars (USD $).
If your card is issued in a different currency, your bank may charge currency conversion or foreign transaction fees.
Payment issues
If your payment is declined or doesn't go through:
- Double-check your payment details
- Contact your bank or card issuer
- Try a different payment method
If the problem continues, our support team will be glad to help.
Refunds
Refunds are handled in line with our Return and Refund Policy.
- Refunds are issued to your original payment method
- Processing times may vary depending on your bank or payment provider
Contact information
Have a question, or need a hand with an order? Our team is happy to help:
Email: support@decorminds.com
Contact form: Contact page
Customer service hours (ET)
Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm
We aim to reply to every message within 24 hours.
Company information
Store: Decor Minds
Company: HOME DECO PROPERTY MANAGEMENT LTD
Company number: 11710552
Registered address: 33 Spruce Park, Cumberland Road, Bromley, BR2 0EH, United Kingdom
Thank you for shopping with Decor Minds.