Privacy policy

Last updated: November 10, 2026

This Privacy Policy explains how Decor Minds ("the Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit decorminds.com, browse our products, place an order, or otherwise communicate with us.

In this policy, "you" and "your" refer to you as a user of our Services. We handle personal information in line with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) and other comprehensive state privacy laws where they apply.

Who we serve

Decor Minds sells to customers located in the United States, and we deliver to U.S. addresses only. If you access our website from outside the United States, please note that our Services are not intended for you and orders placed from outside the U.S. cannot be fulfilled.

1. Information we collect

When you visit our website or place an order, we may collect:

Identifiers and contact details: name, email address, phone number, and billing and shipping address
Order information: products purchased, order history, and payment confirmation (card details are handled securely by our third-party payment providers)
Device and technical data: IP address, browser type, device information, and approximate location
Usage data: pages viewed, links clicked, and how you interact with our site, collected through cookies and analytics tools
Communications: messages you send to our support team

2. How we use your information

We use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery
Send order confirmations and updates
Respond to questions and provide customer support
Improve our website, products, and services
Send marketing emails where you've opted in (you can unsubscribe at any time)
Detect and prevent fraud and protect the security of our site
Comply with our legal obligations

3. How we share your information

We share personal information only where needed to run our business, including with:

Payment processors, to handle transactions securely
Shipping carriers and fulfillment partners, to deliver your order
Our e-commerce platform (Shopify) and other IT and website service providers
Analytics and advertising partners, such as Google
Authorities, where required by law or to protect our rights

Our service providers are contractually required to protect your information and use it only for the purposes we specify.

4. Sale and sharing of personal information

We do not sell your personal information for money. However, some advertising and analytics cookies on our site may be considered a "sale" or "sharing" of personal information for targeted advertising under certain state laws.

You can opt out of this at any time by using the "Your privacy choices" link on our website or by contacting us. We also honor Global Privacy Control (GPC) browser signals as a valid opt-out request.

5. Cookies and tracking technologies

We use cookies and similar technologies to:

Make our website work properly
Remember your preferences and cart
Understand how visitors use our site
Support marketing and advertising, including Google services

You can manage or block cookies through your browser settings or our cookie banner. Blocking some cookies may affect how the site works.

6. Data retention

We keep personal information only for as long as we need it to:

Fulfill your order and provide support
Meet legal, tax, and accounting requirements
Resolve disputes and enforce our agreements

When information is no longer needed, we delete or anonymize it securely.

7. Your privacy rights

Depending on your state of residence, including California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states with comprehensive privacy laws, you may have the right to:

Know what personal information we collect, use, and disclose
Access a copy of the personal information we hold about you
Correct inaccurate personal information
Request deletion of your personal information
Opt out of the sale or sharing of your personal information and targeted advertising
Limit the use of sensitive personal information (where applicable)
Appeal a decision we make about your request
Exercise these rights without being discriminated against

To make a request, email us at support@decorminds.com. We may need to verify your identity before responding. You may also use an authorized agent to submit a request on your behalf. California residents may additionally request information about disclosures of personal information to third parties for their direct marketing purposes under California's "Shine the Light" law.

8. Children's privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. We do not knowingly sell or share the personal information of consumers under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. Data security

We use appropriate technical and organizational measures to protect your personal information from loss, misuse, and unauthorized access.

Payments are processed through secure, encrypted systems, and we never store your full card details.

10. International data transfers

Decor Minds is operated from the United Kingdom, and some of our service providers may process your information outside the United States.

When information is transferred internationally, we rely on appropriate safeguards, such as:

Standard contractual clauses
Data processing agreements

We take reasonable steps to make sure your information receives a consistent level of protection wherever it is processed.

11. Third-party links

Our website may contain links to third-party sites. We don't control and aren't responsible for their privacy practices, so we encourage you to review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the date it was last updated.

Contact information

Have a question, or need a hand with an order? Our team is happy to help:

Email: support@decorminds.com
Contact form: Contact page

Customer service hours (ET)

Monday to Friday: 9:00am–5:30pm
Saturday and Sunday: 10:00am–3:00pm

We aim to reply to every message within 24 hours.